DO NO HARM, 5 Steps to Align Police Actions with Organizational Values offers a proven and time-tested 5-step process to help law enforcement organizations overcome the hurdles they are currently facing: community trust, engagement and involvement as well as use of force incidents.

Licensing our proven process and technology to your organization to implement the 5 Step process and track accountabilities. In this “train-the-trainer” approach we train your staff, provide the step by step approach, research materials, workbook and accountability tracking software for you to fully become a certified Do No Harm team. We include a monthly “progress assessment” consulting to ensure engagement and full implementation. Get “Certified” Do No Harm.

Identify Your Values, police values are often found in police tradition. For example, truth, integrity and respect for others are often values police associate with especially when making difficult decisions. The purpose of this interactive  assessment is to understand your current state and define the desired future state of the organization as a values-based organization (VBO). You need to understand where you are before you can plan where you want to be. When the police department or the city asks for input and engages people in focus groups or input through surveys, the people who respond to that call are the same people who have been responding for decades. They are typically people that have traditionally supported the police. Often they have a direct communication channel to city and police leaders. We go beyond this traditional survey group and engage those who may be disenfranchised or hidden in the community such as faith based leadership, organizations representing the views of the underrepresented community, the end users of policing actions, homeless and treating physicians. This is your foundation to determine the future of the organization. The final report is a qualitative analysis prepared by our assessment team with step by step actions to build your VBO. This is our 1st Step, the foundation.

Creating your Performance Enhancing Culture, building your Strategic Plan that includes connecting individual values with organizational, engaging everyone in the plan with specific tactics to accomplish, measuring achievements while holding people accountable to meet their commitments. Finally, it’s about reinforcing achievements. Most Strategic Plans end up in a binder on a bookshelf or in a shredder after the glow of the offsite has vanished. We utilize a proven process of planning, alignment, communications and accountabilities tracked for each key individual, monthly and quarterly leadership and board follow-up reviews. This process ensures that the vision, mission and goals will be carried out and accountabilities reviewed at least monthly. Plans developed with our proprietary process and tools have thrived and elevated organizations to meet their goals. We provide a cloud-based proprietary strategic tracking and accountably tool to ensure we together can track and support your implementation. These are Steps 2-5.

Competencies are the “secret sauce” to success in a properly designed and implemented strategic plan. Competencies are the behaviors that demonstrate the knowledge, skills, abilities and personal attributes that distinguish superior performers from their peers. We created, then incorporated very specific competencies into our strategic plan. This action puts your organization in the top 5% of LEOs.

We can provide competency models for: Patrol Officers; Supervision (sergeant); Mid-management (lieutenant); command staff, professional (non-sworn); and executive levels. Competency models will be tailored to your specific organization, community and values. In addition we provide support to incorporate the competencies in your hiring, performance management, academy training, filed training, promotion boards, and performance recognition.

Dealing with change and resistance is difficult for any organization, we understand that with LEOs, the community, the city leadership, legislatures and unions make this a greater challenge. We provide at every level change management tools and processes to deal with resistance and dissenters. We look at change as bringing along one individual at a time to embrace the change.

Executive coaching facilities successful leaders bend the curve. Executive coaching will enable leaders to address and achieve the highest levels of performance, leadership transition, meeting interpersonal and organizational goals, increasing strategic alignment and accountability to commitments as his role in the organization continues to develop. Personal awareness and understanding of personal attributes distinguish outstanding from average leaders. Coaching allows leaders to understand and apply leadership differentiators. Coaching is the perfect opportunity for leadership development in preparation of roles with higher responsibility and accountability.

Olympic champions and outstanding leaders don’t achieve the highest levels of success without a coach.

For further information on any of our offerings and on how you can transform your law enforcement agency into a DO NO HARM team, please contact us at info@donoharmbook.org or call Mark Ziska at 520-909-0422.

 

The 5 Step Approach to Business Leadership Success

1.Identifythe organizational and community values, what we all have in common. 

Values determine an individual’s ororganization success as well and Help mold a culture, wherestandards are high and fear is low

2. Createa strategic plan, incorporate the vision, mission, values, goals,strategies to achieve the objectives and the specific accountabletactics.

strategicplan  provides, inwriting, the vision, mission, values and goals of the organizationover time, usually three to five years.

3. Ensurethat everyone understands the plan, it is widely communicated andpeople know what they are responsible to do to achieve their tactics.

Successful communication requires beingable to connect intellectually as well as emotionally with a varietyof people, cultures, values, and stakeholders.

4. Trackaccountabilities and hold your team accountable to deliver on whatthey have committed to do.

You can’t change what you can’tmeasure.Data analyzed revealspatterns. Patterns tell stories. Stories educate, teach, and preparethe way for change.

5. Celebratesuccess and achievement of the plan.

Celebrating success breeds moresuccess. We congratulate one another in the spirit of teamwork.

Competenciesare the “secret sauce” to success ina properly designed and implemented strategic plan. Competencies arethe behaviors that demonstrate the knowledge, skills, abilities andpersonal attributes that distinguish superior performers from theirpeers. We created, then incorporated very specific competencies intoour strategic plan. 

Wecan provide competency models for: Patrol Officers; Supervision(sergeant); Mid-management (lieutenant); command staff, professional(non-sworn); and executive levels. Competency models will be tailoredto your specific organization, community and values. In addition weprovide support to incorporate the competencies in your hiring,performance management, academy training, filed training, promotionboards, and performance recognition.

Dealingwith change and resistance is difficult for any organization, weunderstand that with LEOs, the community, the city leadership,legislatures and unions make this a greater challenge. We provide atevery level change management tools and processes to deal withresistance and dissenters. We look at change as bringing along oneindividual at a time to embrace the change.

Build Community Trust, Increase Engagement, Decrease Critical Incidents.

what we will accomplish together

Define Organizational Values

Current police values are often steeped in the age-old police tradition. But they haven't changed with the times. Through this interactive assessment we will identify your organizations current state so you can better understand the impact of where you want to go. At the end of this assessment, we will have created a road-map that illustrates how you will get from where you currently are to where you need to be as a modern values-based organization (VBO).

Create a Performance Enhancing Culture

Most Strategic Plans end up in a binder on a bookshelf after the glow of the onsite has vanished. Don't let your vision for the future end up on a shelf. During this phase, we will guide you through the process of creating a culture of accountability and engagement that leaves every member of your organization feeling empowered to build and maintain the vision of values. Through the use of our proprietary software, you will be armed with the tools you need to track, train and build a VBO for years to come.

Schedule a Free Assessment

The Success Secret of Strategic Plans

Join the top 5% of LEO's when you undergo competency modeling for your team. Competencies are the behaviors that demonstrate the knowledge, skills, abilities and personal attributes that distinguish superior performers from their peers. Together we will create competency models for every level or your organization. And because we understand your organization is immediately impacted by others outside your team, we've developed a unique reporting model to illustrate progress.

What our clients are saying

Mark led my team through a New Team Assimilation via Zoom during the "shelter in place." We were not operational and all in different places. The outcome and Mark's coaching got us quickly on the same page. I recommend Mark as a coach.

Brian P. Carlson

As my personal executive coach, Mark supported me through my transition to CEO of an international mining technology business. Our focus on my vision and communications helped me shape the strategies to take this market leading business to the next level in the coming years.

Jorge Mascena

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